Shipping Policy

Last updated: July 2025

At Pot Pan & Friends, we want to make sure your cookware accessories arrive quickly and safely. Here's everything you need to know about our shipping process.

Free Shipping

We offer free standard shipping on all orders within the United States. There is no minimum purchase requirement — every order ships free.

Order Processing

Orders are processed within 24 hours of placement (excluding weekends and holidays). You'll receive a confirmation email with your order details, followed by a shipping notification with tracking information once your order ships.

Delivery Times

Standard shipping typically takes 3-7 business days depending on your location within the United States. Delivery times are estimates and not guaranteed.

Shipping Region

We currently ship to all addresses within the United States, including Alaska and Hawaii. We do not ship internationally at this time.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. You can track your package directly through the carrier's website.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to update your address, contact us at info@potpanandfriends.com within 12 hours of placing your order.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us at info@potpanandfriends.com within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue and send a replacement if needed.

P.O. Boxes

We can ship to P.O. boxes via USPS. Please select the appropriate shipping method at checkout.

Contact

Questions about shipping? Email us at info@potpanandfriends.com or call +1 (877) 444-9936.