Terms of Service

Last updated: July 2025

Welcome to Pot Pan & Friends. By accessing our website and making purchases, you agree to these Terms of Service. Please read them carefully.

1. Store Information

Pot Pan & Friends operates an online store selling cookware accessories, including silicone utensils, cast iron care products, baking tools, and kitchen storage solutions. Our store is powered by Shopify.

2. Using Our Website

You agree to use our website only for lawful purposes. You must not use our site in any way that could damage, disable, or impair the site or interfere with another user's use.

3. Product Information

We strive to display product information as accurately as possible. However, we cannot guarantee that all details (colors, sizes, specifications) are completely accurate. Product images may vary slightly from the actual product due to display settings and photography lighting.

4. Pricing

All prices are listed in US Dollars (USD). We offer tax-free shopping — the price you see is the price you pay. We reserve the right to change prices without notice. Orders are subject to acceptance and product availability.

5. Orders and Payment

When you place an order, you'll receive an order confirmation email. Payment is processed securely through Shopify's payment gateway. We accept major credit cards (Visa, Mastercard, American Express, Discover) and Shop Pay.

6. Shipping

We offer free shipping on all orders within the United States. Orders are processed within 24 hours. Please review our Shipping Policy for full details.

7. Returns

We offer a 30-day return policy on unused items in original packaging. Please review our Return Policy for full details.

8. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Pot Pan & Friends and may not be reproduced without permission.

9. Limitation of Liability

Pot Pan & Friends is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the products.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

11. Changes to Terms

We may update these Terms of Service at any time. Changes take effect immediately upon posting on this page.

12. Contact

Questions about these terms? Email info@potpanandfriends.com or call +1 (877) 444-9936.